|
Post by Warily on Mar 28, 2014 22:14:41 GMT -8
Okay, so I got my refund for the two July tickets (Still waiting on the refunds on the two double weekend passes)...and the drama continues.
Am I being stingy or is it the fact that they're not refunding the 18.50 they charged for UPS shipping the biggest fucking pile of bullshit ever? Especially considering they never gave us the option for free shipping. This essentially means I paid 18.50 for getting hyped about a concert that never happened.
|
|
|
Post by Fig on Mar 28, 2014 22:29:48 GMT -8
That is a charge that you will just have to eat man, no matter how fucked it is. As soon as we all bought our 2 weekend passes, that ridiculous fee was immediately paid to USPS. Nothing those chucklefucks can do about it.
|
|
Rusty
North American Scumfoot
Posts: 710
|
Post by Rusty on Mar 28, 2014 22:40:03 GMT -8
That shit is fucked up. The sort of stuff that makes my blood boil. The sort of stuff that will eventually lead to my demise via brain aneurism or my heart exploding in my chest.
|
|
|
Post by weenie on Mar 28, 2014 22:44:32 GMT -8
Rusty, some times you are such a medical professional.
|
|
Rusty
North American Scumfoot
Posts: 710
|
Post by Rusty on Mar 28, 2014 22:48:39 GMT -8
hahah . Yeah that exploding heart is like only known to true medical professionals. Also: boiling blood. 100% TRUE SHIT.
Although my friend did have a brain aneurysm. That actually is true shit.
|
|
|
Post by davers on Mar 29, 2014 10:29:07 GMT -8
That is a charge that you will just have to eat man, no matter how fucked it is. As soon as we all bought our 2 weekend passes, that ridiculous fee was immediately paid to USPS. Nothing those chucklefucks can do about it. Well, they COULD just pay us back out of their own pockets, since, ya know, it's the right thing to do. I'm assuming since I'm still getting my May pass I won't get any shipping money back since it's the same package for one wristband or two, but just straight up not refunding shipping money for something that never actually shipped is bullshit.
|
|
|
Post by Professor Pancakes on Mar 29, 2014 11:38:34 GMT -8
That is a charge that you will just have to eat man, no matter how fucked it is. As soon as we all bought our 2 weekend passes, that ridiculous fee was immediately paid to USPS. Nothing those chucklefucks can do about it. Actually, until the item actually ships, they can cancel the order with UPS and refund the shipping charge. My company has a corporate account with UPS and I use it to print shipping labels all the time. At any time before the box is actually picked up, I can click "cancel this shipment" and it costs us nothing. There is no reason Ticketmaster can't do the same thing.
|
|
|
Post by kymess_jr on Mar 29, 2014 11:53:37 GMT -8
Actually, until the item actually ships, they can cancel the order with UPS and refund the shipping charge. My company has a corporate account with UPS and I use it to print shipping labels all the time. At any time before the box is actually picked up, I can click "cancel this shipment" and it costs us nothing. There is no reason Ticketmaster can't do the same thing. This is my thinking too. I don't see any reason why they shouldn't be refunding the shipping charge for people who ordered July passes only. It's a bullshit move for them to keep it. I'm sure if you complained enough they would give it back but I'm sure that would take quite a bit of calling and effort and I'm pretty lazy so I probably would end up taking the loss.
|
|
|
Post by Warily on Mar 29, 2014 12:35:09 GMT -8
Just got back from TicketMaster customer support...Looks like they will refund you the shipping charge. At least it looks like it got resolved after sending one email.
|
|
|
Post by wonk on Mar 29, 2014 15:46:41 GMT -8
Just got back from TicketMaster customer support...Looks like they will refund you the shipping charge. But there is an $18.50 shipping fee for the refund.
|
|
|
Post by Cysquatch on Mar 31, 2014 8:40:58 GMT -8
I just got an email stating that the second weekend will not take place and I will be refunded in 7-10 business days. So, it took them 7-10 days after the official cancellation announcement to tell me I'll have my money in 7-10 days. Fucked up logic, and sucks for anybody who is counting on the money for tickets to the other shows.
|
|
|
Post by weenie on Mar 31, 2014 8:58:27 GMT -8
Thanks for letting me know, it went straight to the junk folder of course. Way to not make it look like spam ticketfuckers. Still, happy that this will be going through before I head for the desert. ARTISAN CHEESES HERE I COME.
|
|
|
Post by Fig on Mar 31, 2014 10:09:34 GMT -8
The worst part is that there are folks who had tickets to July who are just now finding out about this because they don't read the boards/check the website for the festival every week.
|
|
|
Post by davers on Mar 31, 2014 10:17:59 GMT -8
I doubt there are many people out there who had July tickets that didn't already know. All my friends knew by the end of Friday and most of them aren't even going to either Sasquatch this year.
Unless you're off the grid you would have heard about it somehow.
Has anyone who bought a 2 weekend pass actually gotten their refund yet? Is it just $275? They still haven't been very clear on that.
|
|
|
Post by kymess_jr on Mar 31, 2014 11:21:16 GMT -8
Got the email TWICE, makes me wonder if I'm gonna get my refund twice too? I only remember buying one set of tickets.
And some people might not know yet. The Tuesday after the announcement had been made one of the DJs on The Peak (local radio station) started saying she had breaking news about Sasquatch and I started to get all worried there was even more bad news but it turned out she had just found about the July cancellation.
|
|
|
Post by Professor Pancakes on Mar 31, 2014 11:24:24 GMT -8
Got the email TWICE, makes me wonder if I'm gonna get my refund twice too? I only remember buying one set of tickets. And some people might not know yet. The Tuesday after the announcement had been made one of the DJs on The Peak (local radio station) started saying she had breaking news about Sasquatch and I started to get all worried there was even more bad news but it turned out she had just found about the July cancellation. I got the email twice too. I just assumed it was because I had ordered two passes.
|
|
|
Post by Nadine Hurley on Mar 31, 2014 11:32:07 GMT -8
I got the email twice too, I just assumed it was because Ticketmaster is a shitshow.
|
|
|
Post by Fig on Mar 31, 2014 11:42:32 GMT -8
Coworker who had July tickets just got an email for Kraftwerk presale. Pword is "sasquatch" just to fuck with us.
|
|
|
Post by Warily on Mar 31, 2014 11:49:10 GMT -8
Coworker who had July tickets just got an email for Kraftwerk presale. Pword is "sasquatch" just to fuck with us. When is the presale? Also I got two of those emails as well. But I got 1 refund. BUMMER.
|
|
|
Post by weenie on Mar 31, 2014 11:55:33 GMT -8
|
|