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Post by rimjobflashmob on Mar 26, 2014 11:27:12 GMT -8
Yeah, I've called and emailed several times and have been given the runaround. Time for a chargeback. I have a friend who was coming from Chicago (who can't go anymore, bless his soul) and he said that he called them and pretty much ripped the representative a new one and he received an expedited refund. He said that he got the money back into his account yesterday. So there's that.. Expedited from what, though? 4 weeks? 3 months? 6 years? Why can't they just tell us when it's going to happen? This more than anything makes me not want to go through the festival rigamarole ever again. I'll stick to paying cash at the door from here on out, thanks.
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Post by Deleted on Mar 26, 2014 11:30:32 GMT -8
I have a friend who was coming from Chicago (who can't go anymore, bless his soul) and he said that he called them and pretty much ripped the representative a new one and he received an expedited refund. He said that he got the money back into his account yesterday. So there's that.. Expedited from what, though? 4 weeks? 3 months? 6 years? Why can't they just tell us when it's going to happen? This more than anything makes me not want to go through the festival rigamarole ever again. I'll stick to paying cash at the door from here on out, thanks. I believe just expedited from the quoted "7-10 business days". But I'm with you on the bullshit ringer you get put through before festivals.
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Post by Professor Pancakes on Mar 26, 2014 11:31:01 GMT -8
I imagine it is easier for them to process the refund if you only bought a July pass since they just cancel the order and refund the whole thing. The 2 weekend passes are a bit more complicated since they are only refunding half of the money and still processing half of the order. Regardless, it is the kind of thing they should have had sorted out before they announced the cancellation.
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Post by Fig on Mar 26, 2014 11:43:47 GMT -8
No fucking shit they should have had it sorted out. They clearly had intentions of canceling the second weekend some time prior to the announcement. One would think that part of the cancellation plan would have been a comprehensive plan to get people their money back quickly and without issue. The fact that CSRs at Ticketmaster don't even know what half of us are talking about when we call to inquire about our refunds is un-fucking-acceptable.
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Post by rimjobflashmob on Mar 26, 2014 12:21:41 GMT -8
Well, it's not much, but it pretty much reinforces what Fig stated above. Their hands are tied by shitty corporate decision making and general fuckery.
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Post by Fig on Mar 26, 2014 12:30:04 GMT -8
What a fucking load of shit. Im taking my $275 and making a bunch of tshirts that say FUCK LIVE NATION to hand out at the festival.
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Post by Fig on Mar 26, 2014 12:30:49 GMT -8
That is, if I receive my refund by the time Memorial Day Weekend rolls around.
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Post by Cbats on Mar 26, 2014 12:48:47 GMT -8
Shit sucks but if this was the NFL they would just put your money towards tickets for next year.
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Post by Fig on Mar 26, 2014 13:03:29 GMT -8
That isn't a fair comparison though. In that scenario, you are still going to see at least 1 of the 2 same teams play the next year whereas with a festival, we very well could be missing out on a chance to ever see some of these bands at The Gorge.
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Post by Cbats on Mar 26, 2014 13:09:32 GMT -8
Well sure, I just think the way the NFL handles it is significantly more unfair. It's stupid you're having to wait a couple weeks to get it back but at least it will come eventually. The NFL would just keep it.
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Post by Goldbart der Hexenmeister on Mar 26, 2014 14:27:54 GMT -8
What a fucking load of shit. Im taking my $275 and making a bunch of tshirts that say FUCK LIVE NATION to hand out at the festival. I'll help fund this maybe. Perhaps we should name it Jive Nation to avoid lawsuit. Or JIVE NATION FUNRAGE ENFORCEMENT, NO SASQUATCH ALLOWED
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Post by Deleted on Mar 26, 2014 14:39:40 GMT -8
I'd buy that. FUCK TICKETMASTER would be a hot seller too...because really, fuck ticketmaster for so many things.
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Post by mutt on Mar 26, 2014 17:15:06 GMT -8
What a fucking load of shit. Im taking my $275 and making a bunch of tshirts that say FUCK LIVE NATION to hand out at the festival. I'll help fund this maybe. Perhaps we should name it Jive Nation to avoid lawsuit. Or JIVE NATION FUNRAGE ENFORCEMENT, NO SASQUATCH ALLOWED I'm in. I just got an offer in the mail at work for cheap custom t-shirts. Like $8 each.
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Post by Fig on Mar 26, 2014 21:11:15 GMT -8
If Julysquatch gets canned this year I will literally eat a hat.
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Post by Fig on Mar 26, 2014 21:17:59 GMT -8
THAT'S ALL YOU FUCKERS ARE GONNA GET. A REPOST FROM THE FRONT PAGE. FUCK YOU ALL AND FUCK LIVENATION AND FUCK RONALD REAGAN!
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Post by Fig on Mar 26, 2014 21:20:11 GMT -8
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Post by Deleted on Mar 26, 2014 22:56:01 GMT -8
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Post by Deleted on Mar 28, 2014 12:09:11 GMT -8
I just called ticketmaster to see what the hell was going on with the refunds. The girl that I spoke to basically said it was just sitting there waiting for me to call.
Ridiculous...
She pressed a button and said I'd see the money in a couple days.
I recommend anyone waiting for money give ticketmaster customer service a call.
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Post by rimjobflashmob on Mar 28, 2014 12:19:57 GMT -8
I just called ticketmaster to see what the hell was going on with the refunds. The girl that I spoke to basically said it was just sitting there waiting for me to call. Ridiculous... She pressed a button and said I'd see the money in a couple days. I recommend anyone waiting for money give ticketmaster customer service a call. Did you have a two-weekend pass or just the one?
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Post by Deleted on Mar 28, 2014 12:29:14 GMT -8
Just the single week passes (2 different purchases of 1 ticket each). I'm probably going to buy May passes soon though.
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