I received my wristband in the mail and was playing around with it. This is my first music festival so I don't really know all the nuances of the band, and stupidly closed the clasp without thinking about it. Now it won't open, and after reading the materials that came with the package, I'm a little nervous.
I tried calling ticket master and emailing the Sasquatch headquarters, but I thought I'd ask your guys' opinion here; can this be resolved? How can I fix the band considering I bought this thing legitimately and there is a good amount of time before the festival starts?
If you bring the wristband to the box office at the gorge (or a customer service area, I'm not really sure which they have there), they will replace it and give you a new one. As long as it's not like, half a wristband or something, they'll replace it without any issues.